Personal Data Protection Policy (KVKK)

Last updated: May 2026

Last Updated: May 2026

Demo Medikal Sağlık Ürünleri A.Ş. attaches great importance to the security and confidentiality of your personal data in accordance with the Turkish Personal Data Protection Law No. 6698 (KVKK). This Notice has been prepared to explain the purposes and methods of processing your personal data and to inform you of your rights.

1. Data Controller

The company acting as data controller:

Company Name: Demo Medikal Sağlık Ürünleri A.Ş.
Address: Tekke Mah. Santral Cad. No:39, Pamukkale / DENİZLİ, TURKEY
Phone: +90 258 266 29 91
E-mail: temas@temas.com.tr

2. Personal Data Collected

The following personal data may be collected through our website:

Contact Form: Full name, email address, message content, subject
Quote Request: Full name, company name, email, phone number, country, requested products
Technical Data: IP address, browser information, visited page, visit date, language preference (stored anonymously as visitor logs)

3. Purposes of Processing

Responding to your contact and inquiry requests
Preparing and delivering product quotations
Establishing and maintaining commercial relationships
Fulfilling legal obligations
Ensuring website security and preventing misuse
Statistical analysis and improving site performance (anonymized data)

4. Legal Basis for Processing

Your personal data is processed based on the following legal grounds under KVKK Article 5:

Your explicit consent (contact form approval)
Necessity for the establishment or performance of a contract (quote requests)
Protection of the legitimate interests of the data controller
Explicit provision in laws

5. Data Transfers

Your personal data is not sold or transferred to any third party for commercial purposes. Data may only be shared:

With authorized public institutions when legally required
With technical service providers for hosting/infrastructure purposes only (under confidentiality agreements)

6. Data Retention Periods

Contact form records: 3 years
Quote records: 5 years (Turkish Commercial Code requirement)
Technical log records: 6 months

7. Cookie Policy

Our website uses only technically necessary session cookies. No advertising or tracking cookies are used.

Session Cookies: Used for language preference and form security; deleted when browser is closed
Persistent Cookies: Not used
Third-Party: Google Maps is embedded as an external iframe service

8. Data Security

We implement the following technical and administrative measures to protect your data:

SSL/TLS encryption (HTTPS protocol)
Secure password policies and access controls
Protection against SQL injection and XSS attacks (PDO prepared statements, CSRF tokens)
Regular backups and server security updates

9. Your Rights Under KVKK Article 11

To learn whether your personal data is being processed
To request information if your personal data has been processed
To learn the purpose of processing and whether data is used accordingly
To know third parties to whom data is transferred
To request correction of incomplete or inaccurate data
To request deletion or destruction of personal data under KVKK Article 7
To object to results arising exclusively from automated processing
To claim compensation for damages caused by unlawful processing

10. How to Apply

Email: temas@temas.com.tr
Post: Tekke Mah. Santral Cad. No:39, Pamukkale / DENİZLİ, TURKEY (Attn: KVKK Application)
Phone: +90 258 266 29 91

Your application will be concluded within 30 days. Please include identity verification documents with your application.

11. Supervisory Authority

If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Board of Turkey (KVKK Kurulu).
Address: Nasuh Akar Mah. Ziyabey Cad. No:1417, Balgat / ANKARA, TURKEY
Website: www.kvkk.gov.tr

This Notice has been prepared in accordance with Turkish Personal Data Protection Law No. 6698 and may be updated as required. You can always access the current version on our website.